Terms Of Business
- Intrinsic CFO
- Business address:
- Intrinsic CFO Limited
- 24 – 26 IDA Business Park
- Cork Road
- Waterford
- X91 DC96
- Ireland
Effective date: 14th January 2026
These Terms of Business (“Terms”) set out the standard terms on which Intrinsic CFO (“we”, “us”, “our”) provides professional services. They apply to all accepted engagements unless expressly varied in writing.
1. Purpose and application
1.1 The purpose of these Terms is to establish the basis on which we provide services to our clients and to clarify our respective responsibilities.
1.2 These Terms apply to all types of clients and entities, including companies, partnerships, LLPs, charities, trusts, pension schemes, sole traders and individuals.
1.3 Any reference to a “company” or “director” shall be interpreted as appropriate to the legal form of the client (for example, partner, trustee, proprietor, governor, or committee member).
1.4 Headings are for convenience only and do not affect interpretation.
2. Our services
2.1 The scope of services will be agreed in advance and confirmed in writing by way of an engagement letter, proposal, or other written confirmation.
2.2 Our services may include (but are not limited to):
- Fractional CFO services
- Financial planning, budgeting, and forecasting
- Management reporting and performance analysis
- Cash flow and working capital support
- Strategic, commercial, and financial advisory
- Funding, investment, and growth support
- Digital finance and systems advisory
2.3 We will not be responsible for services outside the agreed scope unless specifically agreed in writing.
2.4 We will perform our services with reasonable care and skill, in accordance with applicable professional standards.
2.5 You remain responsible for all management decisions, internal controls, statutory filings, and compliance obligations. Our role is advisory in nature unless explicitly agreed otherwise.
3. Client responsibilities
3.1 You agree to:
- provide timely, accurate, and complete information,
- ensure records are maintained in accordance with applicable law,
- respond promptly to requests for information or clarification, and
- inform us of any material changes that may affect our work.
3.2 We rely on information supplied by you or third parties on your behalf and do not audit or independently verify such information unless expressly agreed.
3.3 We will not be responsible for errors or omissions arising from incomplete, inaccurate, or misleading information provided to us.
4. Professional obligations and governing law
4.1 These Terms and any engagement governed by them shall be governed by, and construed in accordance with, the laws of the Republic of Ireland.
4.2 The courts of the Republic of Ireland shall have exclusive jurisdiction over any dispute, claim, or matter arising out of or in connection with our engagement.
5. Professional indemnity insurance
5.1 We maintain professional indemnity insurance appropriate to the nature and scale of our services.
5.2 Details of our insurer and level of cover are available on request.
6. Fees, billing, and payment terms
6.1 Our fees will be agreed in advance and may be:
- fixed fees,
- monthly retainers,
- project-based fees, or
- time-based fees.
6.2 Time-based fees are calculated by reference to time spent by our personnel and the level of skill and responsibility involved.
6.3 Any fee estimate is provided in good faith and is not a fixed quote unless expressly stated. Estimates may be revised if circumstances change.
6.4 Fees are exclusive of VAT, which will be charged where applicable.
6.5 Invoices are payable within 14 days of issue unless otherwise stated.
6.6 If you believe an invoice is not fair or reasonable, you must notify us in writing within 21 days of receipt. If no notification is received within this period, the invoice will be deemed accepted.
6.7 We may request payment by standing order or direct debit for retainer arrangements. Such arrangements are not regulated credit agreements.
6.8 We reserve the right to:
- charge interest on overdue amounts,
- suspend services where payment is unduly delayed, and
- terminate the engagement for persistent non-payment.
6.9 You remain liable for our fees even where payment is intended to be made by a third party, until payment is received in full.
6.10 To the extent permitted by law, we reserve a lien over documents and records in our possession until all outstanding fees and disbursements are paid.
7. Client monies (where applicable)
7.1 We do not normally hold client monies. Where we agree in writing to do so, such monies will be held in trust in a segregated client account.
7.2 Client monies will be handled in accordance with applicable professional rules and guidance.
7.3 We will return monies promptly once there is no longer a reason to retain them.
8. Confidentiality
8.1 We will treat all information relating to your affairs as confidential, except where disclosure is:
- required by law or regulation,
- required by professional obligations, or
- necessary to perform the agreed services.
8.2 This obligation continues after the termination of our engagement.
8.3 Where we act for other clients (including competitors), you agree that we may implement safeguards we consider appropriate to preserve confidentiality.
8.4 We may subcontract elements of work to suitably qualified professionals. Any subcontractors will be bound by confidentiality obligations consistent with these Terms.
9. Conflicts of interest
9.1 We may act for other clients whose interests compete with or may be adverse to yours, subject to our confidentiality obligations.
9.2 If an actual conflict arises that cannot be adequately managed, we may be unable to continue to act for you.
10. Advice, interim outputs, and reliance
10.1 We will endeavour to confirm important advice in writing. Oral advice is not intended to be relied upon unless confirmed in writing.
10.2 Interim advice, draft reports, or preliminary outputs are based on incomplete work and must not be relied upon as final conclusions.
10.3 Our advice is based on laws, regulations, and professional practice in force at the time it is given.
10.4 Unless expressly agreed, we have no obligation to update you on changes in law, regulation, public policy, or interpretation after advice is provided.
11. Third-party reliance
11.1 Our work and advice are provided solely for your use and benefit.
11.2 No third party may rely on our work unless we have expressly agreed in writing that they may do so.
11.3 Where third-party reliance is intended, we may require the third party to enter into a direct agreement with us.
12. Data protection
12.1 We process personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) and Irish implementing legislation.
12.2 Depending on the nature of the services, we may act as:
- an independent data controller, or
- a data processor acting on your instructions.
12.3 We will implement appropriate technical and organisational measures to protect personal data and will notify you of any personal data breaches without undue delay.
12.4 Further details are set out in the privacy section of our website.
Data protection queries may be directed to: hello@intrinsiccfo.com.
13. Anti-money laundering and reporting obligations
13.1 We are subject to Irish anti-money laundering legislation and must carry out client identification and verification procedures.
13.2 We may be required to make disclosures to relevant authorities and are prohibited from informing you where “tipping off” restrictions apply.
13.3 You agree to provide all information and documentation reasonably required to comply with these obligations.
14. Electronic communications
14.1 Unless instructed otherwise, we may communicate by email or other electronic means.
14.2 Electronic communications may be subject to interception, corruption, or alteration. We do not accept responsibility for such risks.
14.3 You are responsible for virus and security checks on any attachments received.
15. Limitation of liability
15.1 Our liability to you is limited to losses arising directly from our negligence or wilful default.
15.2 We will not be liable for:
- indirect or consequential losses,
- losses arising from incorrect or incomplete information supplied by you or others,
- losses arising from your failure to act on our advice, or
- losses arising from compliance with statutory or regulatory obligations.
15.3 To the fullest extent permitted by law, our total aggregate liability for all claims arising in any 12-month period is limited:
- Limit of liability (€500,000 one any one claim, with defence costs and expenses in addition)
- Loss of documents or data (€250,000 aggregate)
15.4 You agree not to bring any claim personally against our employees or contractors.
15.5 Nothing in these Terms limits liability for fraud, death, or personal injury caused by negligence, or any liability that cannot be excluded by law.
16. Intellectual property
16.1 We retain intellectual property rights in all templates, models, reports, and materials created by us.
16.2 You are granted a non-exclusive licence to use such materials for your internal business purposes only.
16.3 You may not publish, resell, or sublicense our materials without our prior written consent.
17. Termination
17.1 Either party may terminate the engagement by giving 30 days’ written notice.
17.2 We may terminate immediately where required by law, regulation, or where you fail to cooperate or provide misleading information.
17.3 Fees for work performed up to the termination date remain payable.
18. Complaints
18.1 If you are dissatisfied with our services, please raise the matter via hello@intrinsiccfo.com. We will seek to resolve complaints promptly and fairly.
19. General
19.1 If any provision of these Terms is held to be invalid, the remaining provisions shall remain in full force and effect.
19.2 Where there is a conflict between these Terms and an engagement letter, the engagement letter shall prevail.